Privacy Policy
Your privacy matters
This policy explains what information this website collects, how we use it, and the choices you have.
Effective date: August 19, 2026
Who we are
Nielsen Therapy Collective provides virtual therapy services to residents of New York and Illinois. This website (nielsentherapyco.com) is our practice website, and this policy applies to information collected through it.
Information we collect
When you use the contact form or email us, we collect the information you choose to share: your name, email address, phone number, the service you're interested in, and your message. We only collect what you provide.
This website does not use advertising trackers and does not sell personal information. Basic technical information (such as browser type) may be processed by our hosting provider to serve the site securely.
How we use your information
- To respond to your inquiry and schedule consultations
- To send you a confirmation that we received your message
- To communicate with you about services you request
We do not use your information for marketing lists, and we never sell or rent it to third parties.
How your information is shared
Messages submitted through the contact form are delivered to our practice email using a secure email service provider, which processes the message solely to deliver it. We do not share your information with anyone else unless required by law.
A note about confidentiality
The contact form and email are for general inquiries and scheduling. Please avoid sharing detailed clinical or highly sensitive information until we establish a secure client relationship. Once you become a client, your care is protected by professional and legal confidentiality standards, including HIPAA, and we will review privacy practices with you directly.
How long we keep information
Inquiry emails are kept only as long as needed to respond and manage scheduling. Client records, once a treatment relationship begins, are retained as required by law and professional regulations.
Your choices
You may ask us at any time to correct or delete the information you submitted through this website. Contact us at becca@nielsentherapyco.com or (315) 726-3637.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.